Final Mile Logistics
CMS can manage the critical support and careful handling required for final mile services. Our network of certified professionals work directly with your customer every step of the way providing the expertise needed to assemble or install any product efficiently and professionally in a home or office. Final mile includes professional and thorough communication from the initial call to the follow up survey after job completion. CMS ensures quality performance and an exceptional customer service experience with every initiation.
CMS has a network of background checked, certified specialists in almost every market in the US that can handle your assembly and installation needs. Your customers will no longer need to worry about the inconvenience and time spent assembling and installing their new purchase. CMS can also disassemble and remove or dispose of any older product all in the same visit to fully complete an experience of customer satisfaction and joy.
Our network of specialists are equipped with the tools and willingness to learn to assemble and install any product in the home or office to your specifications and guidelines. With our unique proprietary mobile tracking and management tools, one can see and manage all product installs with our ease-of-use web portal. This allows your operations to customize any delivery program with the necessary communications needed to insure job completion. Pre-contact calls to your customers, 2 to 4-hour time frame scheduling, real time arrival notifications, shared vendor profile status, and final survey initiations to insure quality are many of the steps that CMS can implement to guarantee customer satisfaction with every install.
Please contact us so that we may have the opportunity to build a successful and profitable program together as your final mile logistics partner.
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